Which techniques are acceptable for directing a customer to the Customer Service department?

The combination of options A and C is the best choice for directing a customer to the Customer Service department because both approaches are helpful and customer-friendly.

Option A provides clear and specific information about where the customer should go, indicating that they should take the elevator to the third floor. This gives the customer a straightforward direction, making it easier for them to navigate to their destination without confusion.

Option C emphasizes the availability of assistance within the Customer Service department by stating that someone there can help the customer. This not only directs the customer effectively but also reassures them that there will be people available to address their needs, thus improving their confidence in seeking help.

Together, these two techniques focus on clear communication and customer support, which are fundamental in customer service interactions. They facilitate a positive experience by providing direction and offering reassurance, key components of effective customer service.