What should you include in a resource list for your customers?

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Including a comprehensive resource list for your customers is beneficial because it enhances their overall experience and solidifies their trust in your brand. A well-crafted resource list can serve various needs and preferences of customers, thereby adding value beyond the products or services you offer.

Incorporating local companies that provide complementary services can help customers find solutions that enhance their initial purchase. This demonstrates an understanding of their broader needs and shows that you are invested in their satisfaction.

Additionally, providing phone numbers for services that customers have expressed interest in, like a taxi service, addresses specific needs that may arise after their interaction with your business. This can be particularly useful for customers who may require assistance getting home after an event or visit.

Furthermore, including information about recommended companies, such as repair shops, builds credibility. It shows that you care about their long-term satisfaction and are willing to guide them to reliable resources in your community, thereby fostering customer loyalty.

By encompassing all of these elements in your resource list, you create a valuable tool for your customers, ensuring they feel supported and informed, which can lead to a stronger relationship with your brand.

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